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PRIVACY

Privacy Policy

How TransRisk and TransGraph Consulting collect, use and protect your information.

Last updated: May 2026. This policy applies to data collected through transrisk.net and the TransRisk platform. If you have any questions, contact us at info@transgraph.com.

1. What Information We Collect

  • Contact details — name, company name, email address, and phone number submitted via the "Talk to an Expert" or demo request forms.
  • Usage data — pages visited, session duration, browser type, and IP address, collected via cookies and analytics tools where applicable.

We do not collect sensitive financial account data through this website. Trade and commodity data uploaded to the TransRisk platform by clients is governed by the data processing terms in the applicable client agreement.

2. How We Use Your Information

  • To respond to demo requests, enquiries, and support messages;
  • To send relevant product updates, insights, and communications — only with your consent;
  • To improve our website and platform experience based on usage patterns.

We do not sell or share your personal data with third parties for marketing or any other commercial purpose.

3. Data Storage and Security

  • Data is stored securely on servers hosted in India. We apply appropriate technical and organisational controls to prevent unauthorised access.
  • All form submissions on this website are protected with TLS encryption in transit.
  • We retain contact enquiry data for up to three years, or until you request deletion, whichever comes first.

4. Your Rights

You have the right to:

  • Access the personal data we hold about you;
  • Request correction of any inaccurate information;
  • Request deletion of your personal data from our records;
  • Withdraw consent to marketing communications at any time.

To exercise any of these rights, email us at info@transgraph.com and we will respond within 10 business days.

5. Cookies

  • This site uses essential cookies only — necessary for basic website functionality such as navigation and form submission.
  • We do not use third-party advertising cookies or cross-site tracking technologies.

You can control or disable cookies through your browser settings at any time, though this may affect certain site functionality.

6. Contact

For any privacy-related questions or to exercise your rights, please contact:

TransGraph Consulting Pvt. Ltd.
Hyderabad, Telangana, India
info@transgraph.com
+91-40-3340 4000